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Frequently Asked Questions

Below are some of the frequently asked questions we've received over the years:

Q:

A:

What areas of your trade do you specialize in?

We specialize in mobile radio installation, in-building cellular installations and maintenance, facility safety, and 2-way repeater systems. We also specialize in communication facility systems, tower structures, and personnel safety with our other company, Comm1 Towers.


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A:

What questions should a customer ask before hiring a professional in your trade?

Our clients and customers should never have to ask if the job will get done on time, if our crew members are drug or alcohol free, or if we are reliable in our work and operations. We've already answered this for them in the work we've done with other clients, both current and past, and we have high ratings and references that are proud to have us come back each and every time they need work done on their facility. No matter the job, we always do it right the first time with safety as our number one priority!


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What do you wish customers knew about your profession or trade?

We specialize in everything we do and refuse to meet only the minimum quota. We always strive to work hard and diligently in everything we do. Our #1 goal is to give you the satisfaction and respect you deserve in everything we do.

We don't take shortcuts on our work, and we certainly don't use cheap or fail-prone products either. If this is what you want, then we're not the company for you. However if you want high-quality parts with a top-notch service, friendly staff, and a high track record with our clients and customers, then you've come to the right place!


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A:

What brands or products do you work with?

We offer hundreds of products from over 25 different and unique manufacturers ranging from specialized parts to large items to your average daily products. Each project and our clients needs are different each time, and none are exactly alike. So how can one company only offer a single product and be successful?

It's not about the company, but rather about the client. If we focus our efforts solely on what the client wants, then they will be satisfied and come back time and time again. Many companies out there fail to see this and struggle to make ends meet.

Why settle for something less when there's so much you can offer for more!


Q:

A:

What would you recommend customers looking to save money?

Our company is a one-stop shop. We offer everything from the basic and advanced consulting, to equipment purchasing and installation, to tower facility management and safety inspections. Most other companies don't offer this and only focus on one area of expertise. That's fine.

However, if you want to save money and time, and stay with a company that offers all this and so much more, why go anywhere else? It doesn't make sense to jump between companies, get varied opinions and limited warranties, and not save on time and costs in total. With our company, we offer you professional service, high-quality products, and excellent equipment packages that no other company can achieve.


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A:

How many projects do you average in a year?

Depending on the seasons, weather changes, and how much work our clients and customers need, we average 24-30 projects in a year or 3-4 major projects in a single month. Each project can take as little as one day or extend across several weeks at a time.

We also contract out our services to other companies who may be short-handed in their crews or are overloaded with projects that they could not otherwise handle by themselves.


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A:

What services do you provide your customers after the work has finished?

Even though we guarantee our work to be free from defects and other common issues seen in this industry, we also offer a Scheduled Maintenance Service package 4-6 times per year to check & service their equipment and communications facility at an affordable rate.

We don't just stop after the work is done. Our goal is to become a part of your family and make sure that your communications and data services remain uninterrupted for years and years to come after our service is complete.


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A:

What certifications or professional affiliations do you have?

We are licensed and certified with several safety and government organizations. We also maintain a business partnership with NVIS Communications which allow us to expand our clientele lists and product support line across the nation and around the world.


If you have additional questions that you would like answered, contact us today... We'd love to hear from you!

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